This is the official accessibility policy for UPS. If you have any questions or comments, feel free to email us at [email protected]
Most browsers support jumping to specific links by typing keys defined on the web site. On Windows, you can press ALT + an access key; on Macintosh, you can press CTRL + an access key.
The access keys used on this site are designed to be as standardised as possible and are based on the recomendations of the UK Government.
Access key s – Skip Navigation
Access key 1 – Home page
Access key 3 – Site map
Access key 4 – Search
Access key 8 – Terms & Conditions
Access key 9 – Contact us
Access key 0 – Accessibility statement
All pages on this site are WCAG AA approved, complying with all priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines. Again, this is a judgement call; many guidelines are intentionally vague and can not be tested automatically. This site has been reviewed and it is believed that all these pages are in compliance.
All pages on this site are Section 508 approved, complying with all of the U.S. Federal Government Section 508 Guidelines. Again, a judgement call. This site has been reviewed and it is believed that all these pages are in compliance.
All pages on this site validate as XHTML 1.0 Strict. This is not a judgement call; a program can determine with 100% accuracy whether a page is valid XHTML. For example, check the home page for XHTML validity.
This site uses only relative font sizes, compatible with the user-specified “text size” option in visual browsers. For those using Internet Explorer, go to View > Text Size > and select your desired size. For Firefox users, simply hold the CTRL button and press + or – to increase or decrease the size.
Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article).
Links are written to make sense out of context.
This site uses cascading style sheets for visual layout, and semantic XHTML for structure.
If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.
All images used in this site include descriptive ALT attributes. Purely decorative graphics include null ALT attributes.
Complex images include LONGDESC attributes or inline descriptions to explain the significance of each image to non-visual readers.